Code Enforcement provides information, answers questions, and initiates corrective measures relating to code violations. This section also responds to complaint calls with appropriate follow-up actions that lead to code compliance.
PLEASE NOTE: ANONYMOUS COMPLAINTS ARE NO LONGER PROCESSED. THE PERSON SUBMITTING THE COMPLAINT WILL NEED TO PROVIDE THEIR NAME, ADDRESS AND CONTACT PHONE NUMBER.
To file a complaint, please use our "Report a Problem" tool, or complete the Code Enforcement Complaint Form and mail or bring it to City Hall. Complaint Confidentiality Policy
The City's enforcement-related confidentiality policy is based on State of Oregon public records' statutes. Enforcement records are public records but the name of complainant is exempt from disclosure. The exemption is entitled: "information submitted to a public body in confidence." As such, any record that identifies a complainant is exempt from disclosure. However, notes in a file or a complaint letter that does not specifically identify the complainant may be disclosed.
The City will disclose the complainant's name if required under a valid court order or if that person is going to be a witness in an enforcement case - the "right of cross examination" requires this provision.