COVID-19 Resources

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City of Silverton Declares a State of Emergency

On March 23, 2020 Mayor Kyle Palmer declared a state of emergency pursuant to Chapter 2.44 of the Silverton Municipal Code. This declaration allows the City additional flexibility in terms of limiting access to public buildings, directing City staff, and delegating resources as well as acquiring needed resources related to health and safety. Under this order the City has done the following:

  • Enacted a temporary policy beginning March 27, 2020 the City will not disconnect services for non-payment of utility bills. The City will also suspend charging late fees, monthly interest charges, and administrative fees for delinquent accounts. 
  • Temporarily closed all City facilities to the public per Governor Kate Brown’s Executive Order 20-12.
  • Cancelled all non-essential public meetings.

How to Access City Services

City services will continue to be accessible online and by phone. All staff contacts are accessible through the online staff directory

Utility Billing and Court

  • Payments can be made online:
  • Mail check payments to: 306 S. Water Street, Silverton, OR 97381 or a drop box is located as you exit the City Hall parking lot.
  • Questions: 503-873-5321 (option 1) or


  • Inspection scheduling, inspection results, and tracking the progress of submitted applications may be done online through the Silverton Permit Portal at
  • Inspections may also be scheduled by phone at 503-874-2208.
  • Permit applications are available online at and can be emailed to, placed in the drop box or mailed to: 306 S. Water Street, Silverton, OR 97381.
  • Plan submission or pickup will be done by appointment only and requires 24 hours notice. To schedule an appointment, call 503-874-2207.
  • Payments can be placed in the drop box or mailed to: 306 S. Water Street, Silverton, OR 97381.
  • Questions: 503-874-2207.

Silver Trolley

  • The Silver Trolley is limiting operations to Monday, Wednesday, Friday and only transporting symptom-free individuals for essential needs such as non-emergency and non-COVID-19 related doctor’s appointments, grocery shopping, prescription pick-up, trips to do laundry, etc.
  • Schedule a trip: 503-873-4546.

Public Works

  • For services such as right-of-way permit applications and system development charges: 503-873-8679.
  • Water, sewer, traffic and street issues should be directed to the Public Works Maintenance Division: 503-873-6359.
  • After hours emergency: 503-991-9795.

Police Department 

  • For non-emergencies from 8:00 am – 5:00 pm, Monday – Friday: 503-873-5326.
  • After hours: 503-873-5326 listen to message and press #1 for MetCom Dispatch.
  • The Oregon State Police released a FAQ relating to the enforcement of Governor Brown’s Executive Order 20-12.

Wave Broadband announced a series of steps to help residential and business customers who’ve been affected directly and indirectly by COVID-19 address expanded internet connectivity needs, as well as mitigate financial hardships. Internet First is an affordable and easy internet option for low-income families who are new customers that live in a Wave service area, for more information visit:

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Coronavirus Aid, Relief, and Economic Security (CARES) Act 

The CARES Act includes resources for small businesses, non-profit groups and other employers. This guide provides information about the major programs and initiatives that will soon be available through the act.

For additional resources please visit the Silverton Business Development Center

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Stay home, save lives. 

The best way to stay healthy and prevent the spread of COVID-19 is to stay home. You must also limit things you do outside your home to what you must do. Examples of things you must do, are shopping for food or picking up medicines. The Governor’s order does not allow gatherings where people cannot keep 6 feet apart. Also, the order does not allow social events and non-essential business where people come into close contact. 

If you must leave your home for essential activities, you should: 

Stay home if you are sick. Stay home and consult with your doctor or a clinic if you are ill with any of these symptoms:  

  • Fever of 100° or higher 
  • Cough 
  • Shortness of breath

If you need help finding a clinic, call 211.