Silver Trolley

New Trolley Bus 2009

Masks are now optional for drivers and riders on the Silver Trolley IAW state and federal regulations. However, drivers will wear masks if requested by a passenger.

The Silver Trolley is managed and operated by the Community Development Department. The Silver Trolley provides transportation to the special needs of our community, including, youth, seniors, and the general public within the Silverton city limits and/or urban growth boundary. 

The Trolley promotes access to facilities and services such as:

  • Non-Emergency Medical Appointments
  • Local Shopping
  • Local Dining
  • Other personal trips in town

Riders should schedule their rides at least one day in advance for most trips, and as early as possible for medical appointments.

  • If time is available same-day appointments may be scheduled, however, a minimum two-hour notice is required.
  • Trips may be scheduled up to one month in advance.
  • Dispatchers are available to answer the phone between 8:00 a.m. and 5:00 p.m., Monday through Friday, except holidays.
  • Callers can leave voicemails 24 hours a day.

The Silver Trolley is a not-for-profit service, funding by federal and state grants as well as City funds. Individuals are not required to pay for this service; however, donations and cash contributions are greatly appreciated and help the city continue to provide the community with this essential transportation service.

Operating Hours

Monday - Friday:
9:00 am to 12:00 p.m. & 1:00 p.m. to 4:30 p.m.

Saturday - Not operating at this time

To Schedule Trips

Call 503-873-4546

TTY Relay Operator Users

Hearing Disabled:
Dial 7-1-1 or            
1-800-735-2900

Spanish Speaking:
1-800-359-2703

Frequently Asked Questions

Individuals with disabilities may request a reasonable modification to the Silver Trolley policies and practices applicable to its transportation services.

(1) Individuals requesting modifications shall describe what they need in order to use the service.

(2) Individuals requesting modifications are not required to use the term “reasonable modification” when making a request.

(3) Whenever feasible, requests for modifications shall be made and determined in advance, before the Silver Trolley is expected to provide the modified service.

(4) Where a request for modification cannot practicably be made and determined in advance (e.g., because of a condition or barrier at the destination of a paratransit or fixed route trip of which the individual with a disability was unaware until arriving), the Driver of the Silver Trolley shall make a determination of whether the modification should be provided at the time of the request.  The Driver may consult with Dispatch or the Community Development Director before making a determination to grant or deny the request.

 

Requests for modification of the Silver Trolley policies and practices may be denied only on one or more of the following grounds:

(1) Granting the request would fundamentally alter the nature of the Silver Trolley services, programs, or activities;

(2) Granting the request would create a direct threat to the health or safety of others;

(3) Without the requested modification, the individual with a disability is able to fully use the Silver Trolley services, programs, or activities for their intended purpose.

 

Information regarding the Silver Trolley Service is available in alternative accessible formats upon request in a format the requester can use. 

Ride reservations can be made by calling (503) 873-4546. Dispatch is available to answer calls Monday through Friday from 8:00 am to 5:00 pm, with 24-hour voicemail. Dispatch encourages riders to schedule at least 24 hours in advance, and you can schedule rides up to a month in advance.

The Silver Trolley is funded through federal and state grants, donations, and the city's general fund.

The service is free! A donation is encouraged to support the Silver Trolley program.

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Supporting Documents

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